Frequently asked questions
Is the venue licensed for a Civil Ceremony?
We have several spaces which are fully licensed by the Oxfordshire Registry office for you to hold your ceremony. It’s a great advantage to have everything under one roof. All you need to do is contact the Oxfordshire registry office to book your date, time & registrar who will conduct your legal ceremony. If you wish to hold a ceremony with a celebrant, then we are more than happy to also accommodate this.
How long can I provisionally hold a date?
It is important that you do not feel rushed into booking your date and we appreciate it may involve discussions with other family members. We are happy to hold a date for 2 weeks without a deposit to give you time to make such an important decision.
Are fireworks and confetti permitted?
Due to the venue’s surroundings of wildlife & residents, we do not currently allow fireworks or confetti. There are many other amazing ideas to create unique photos such as dry ice effects so please talk to us about any of your ideas so we can work them through with you.
Is external catering an option?
You are more than welcome to provide your wedding cake, but all other food & refreshments will be provided by our own amazing teams. Your cake maker will need to provide a list of allergens against all ingredients.
What time will our evening reception finish?
On Fridays & Saturdays, the private bar & music will finish at either Midnight or 12.30. On any other night, the curfew is midnight. However, at the discretion of the duty manager, the main hotel bar is open for you to carry on the celebrations (available to in-house guests only).
Are there any décor restrictions?
Naked flames are not permitted but LED candles offer an excellent alternative. For any décor at height, an external supplier with public liability insurance will have to be on hand to do this. The day before your wedding, you are welcome to leave any little extras with us such as gifts & favours. Our team will happily set these out for you on the day of your wedding.
Do you have a list of trusted suppliers?
We have built a great relationship with a team of trusted suppliers such as venue stylists & photographers. You are welcome to use these suppliers or contact your own. Keep a supplier contact list as we will get in touch with all your suppliers a few weeks before your date to arrange set-up times, etc.
How much parking space is available?
We have more than 150 complimentary parking spaces, so plenty of space for you & your guests.
Are drones permitted?
Absolutely! We have to check their licencing and insurance, but these are normal procedures. We will also place a public notice in our reception area to advise hotel guests that a drone is in use.
What happens to our belongings at the end of the night?
Once your wedding day has drawn to a close, our team will safely store any belongings from the room overnight for you to collect the following morning. There’s no hurry though make sure you enjoy your breakfast & say your goodbyes first.
Do you cater for dietary requirements?
Of course! We will usually take the menu you have chosen and work with our Head Chef to adapt this to suit any dietary requirement, if this is not possible, we will offer an alternative. You will have the opportunity to have a full Menu Tasting with us and try the wines included in the package.
Which furniture & tableware is included as standard?
We include in all our packages everything from the tables & chairs to the glassware, crockery & cutlery. We also provide complimentary use of a cake stand, knife, sound system & easels.
Does the venue have disabled access?
Yes. Most of our function spaces and bedrooms are on the ground floor. We also have 2 accessible toilets at either end of the hotel as well as 4 accessible bedrooms.
Is there space to get ready in on the morning of the wedding?
If you wish to stay with us the night before your wedding, we will make sure to allocate you the best room to use on the morning of the wedding to get ready in. No need to check out by 11 as you can keep the room until you are ready to start the ceremony or leave for the church. We will also move your packed luggage over to the Wedding Suite for you.